Frequently asked questions

Software that brings guard scheduling, attendance, GPS tracking, patrols, incident reporting, client reporting and payroll into one system, instead of paper registers, spreadsheets and group chats.

Yes. You can try Potrasy free for 14 days, and no card is required.

Yes. We offer onboarding help to get your team set up, and a help centre and support tickets once you are running.

Potrasy runs in the web browser, and guards use the guard portal on their phones in the field.

One plan with every feature for your whole company: R399 per month, or R3,686.76 per year (about R307 per month). There are no per-guard fees and no add-ons.

Yes. Monthly plans are billed monthly and can be cancelled at any time.

Guards clock in and out from their phone at the site. Potrasy records the time and location, and flags clock-ins made away from the site.

Yes. Guards scan NFC or QR checkpoints during site tours, and missed checkpoints are flagged.

WhatsApp, Messenger, Instagram and email (Gmail and Outlook), all in one unified inbox.

Yes. Payroll runs in Potrasy and syncs to QuickBooks.

Yes. Each client gets their own secure login to the client portal and sees activity at their own sites only.

Potrasy uses encrypted connections, two-factor sign-in and role-based access, so each user only sees what their role allows.

Potrasy is designed to support POPIA compliance. See our Privacy Policy and POPIA page for details on how personal information is handled.