Legal

POPIA

How Potrasy meets its obligations under the Protection of Personal Information Act, 4 of 2013.

Last updated: 7 October 2026

Our commitment

Potrasy processes personal information lawfully, for specific purposes, and only as much as needed. Our Privacy Policy explains what we collect and why.

Information Officer

Name, email address and physical address of Potrasy’s registered Information Officer to be added before publication.

Customers as responsible parties

Security companies using Potrasy are responsible parties for the personal information they capture about guards, clients and visitors. Potrasy acts as their operator and processes that information only on their instructions.

Requests and complaints

To request access to, correction of or deletion of your personal information, contact us. You may also lodge a complaint with the Information Regulator at inforegulator.org.za.

PAIA manual

Our Promotion of Access to Information Act (PAIA) manual will be made available on request.

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